Shipping, Warranty and Returns
Registered Courier Service
Registered Courier Service Overnight delivery metro areas (excluding WA), 3 to 5 business days non metro areas once order is shipped
No P.O Box addresses
Signature Required
$10 redelivery fee if unable to accept delivery - $16.80
Australia Express Post
Australia Express PostUp to 3 days metro areas and 7 days for non metro areas, service times are not guaranteed.
Use only this service for PO BOXES.
Tracking Service is limited. - $19.95
Non Registered Courier Service
Non Registered Courier Service Overnight delivery metro areas (excluding WA), 3 to 5 business days non metro areas once order is shipped
No P.O Box addresses
No signature required
We do not accept responsibility for lost items - $15.95
Pick Up
Please call Mark on 0407995858 to arrange pick up. - $0.00
WE ALSO SHIP WORLD-WIDE
ORDERS OVER 3KG - WE WILL CONTACT YOU WITH THE SHIPPING COSTS
ORDERS UNDER 3KG - SHIPPING COST will be calculated at checkout.
PLEASE NOTE: All local taxes, custom charges and service fees are the responsibility of the receiver (importer). Please note some countries charge a service fee above a certain threshold. We are unable to pre-estimate these charges as each country and contractor is different
Warranty
Pullman guarantees a 12 month warranty on all manufacture defects on PULLMAN MADE products.
Warranty policy varies from product to product so please see contact the manufacturer to discuss any issues.
Shipping is the responsilbility of the customer unless prevoiusly agreed to.
Returns
Please choose carefully as it's a lot more difficult for all of us to fix up an incorrectly selected order once it's been paid for and delivered. We may charge a restocking fee for any components incorrectly purchased. Goods are not normally refundable once they have been opened. All goods are covered by a factory warranty. If the unit fails within the warranty period due to a manufacturing fault with the unit, the unit will be repaired or replaced (at our discretion) free of charge. If the unit fails at any time due to incorrect usage, you will be liable for any costs associated with repairing the damage and freighting the unit to and from our premises. For this reason we strongly recommend you thoroughly read and follow any safety and usage instructions supplied with the unit to ensure correct usage.