0 item(s) - $0.00

    Shipping, Warranty and Returns

     

    FREE SHIPPING ON ORDERS OVER $149 WITHIN AUSTRALIA (exc. espresso machines and grinders)

    Registered Courier Service      
    3 to 7 business days metro areas
    7 to 10 business days non metro areas Free Shipping

    OR ORDERS UNDER $150

    Registered Courier Service     $10
    3 to 7 business days metro areas
    7 to 10 business days non metro areas 

    Australia Express Post    $14.50
    1 to 2 business days metro areas
    2 to 4 business days non metro areas

    WE ALSO SHIP WORLD-WIDE

    ORDERS OVER 3KG - WE WILL CONTACT YOU WITH THE SHIPPING COSTS
    ORDERS UNDER 3KG -  SHIPPING COST CALCULATED BY AUSTRALIA POST AND COURIERS BASED ON TOTAL WEIGHT

    PLEASE NOTE: All local taxes, custom charges and service fees are the responsibility of the receiver (importer). Please note some countries charge a service fee above a certain threshold. We are unable to pre-estimate these charges as each country and contractor is different

    Warranty

    Pullman guarantees a LIFETIME warranty on all manufacture defects on PULLMAN MADE products. EXCEPT Pullman Filtration in which we offer a 12 month warranty.
    Warranty policy varies from product to product so please see the manufacturer's website for the product you are interested in.

    Returns

    Please choose carefully as it's a lot more difficult for all of us to fix up an incorrectly selected order once it's been paid for and delivered. We may charge a restocking fee for any components incorrectly purchased. Goods are not normally refundable once they have been opened. All goods are covered by a factory warranty. If the unit fails within the warranty period due to a manufacturing fault with the unit, the unit will be repaired or replaced (at our discretion) free of charge. If the unit fails at any time due to incorrect usage, you will be liable for any costs associated with repairing the damage and freighting the unit to and from our premises. For this reason we strongly recommend you thoroughly read and follow any safety and usage instructions supplied with the unit to ensure correct usage.